Essentially, a manager's conceptual skills allow him or her to solve problems in a strategic and calculated fashion.
Conceptual skills are becoming increasingly more important in today's chaotic Managers are, continually, being challenged to think conceptually about their organizations to develop action plans and harness resources to achieve organizational goals.
Human skills are critical for all managers because they work with people.
Managers with good human skills understand their role inside the manager/employee relationship and how important things, like trust, cohesion, fairness, empathy, and good will, are to the overall success of the organization.
Much like a professional basketball player needs to know how to dribble and shoot a basketball, or how a home builder understands the process of framing a house, managers also need to have a specific set of skills in order to effectively perform their jobs.
Managerial skills are what the manager uses to assist the organization in accomplishing its goals.
As a member, you'll also get unlimited access to over 79,000 lessons in math, English, science, history, and more.
Plus, get practice tests, quizzes, and personalized coaching to help you succeed.
Manny is a manager with good human skills, so he is able to empathize and communicate his understanding of Kelly's frustration with the change to her.
Manny quickly works to find ways to motivate Kelly to continue to work at a higher level, despite the additional workload being placed on her.