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The Camera and Gallery apps work side by side, so there is a connection between them.Many camera problems occur because of the Gallery app as photos are taken by Camera app but are saved in Gallery app.Your Samsung device will restart and then you can check if the camera failed problem has been fixed.
This will be confirmed by the professional at the store or by your carrier.
Undoubtedly, many of us bought these two beautiful phones hoping to take splendid selfies and shoot great videos.
To factory reset tap on the Menu button from Home screen touch Delete All button.
The process of factory reset may take a few minutes, and then all the data on your phone will be deleted.
This will help you identify if the problem lies in one of the third-party apps installed on your device. Let your phone stay in this mode for a couple of hours and try to use the camera as often as possible to check if the problem reoccurs.
If the issue has been fixed then the culprit is one of the third party apps. Then disable the apps that you recently installed and check if your camera’s problem is fixed.
These files can easily be created again by your device when the apps are opened again, and you do not lose any data by wiping the cache.
Once the cache partition is wiped, you will be back on the Recovery menu.
If you are unable to identify the app that may be causing the problem, then you can consider resetting the device to factory settings.
However, you will end up losing all data in doing so.